Shipping policy

FREE UK delivery.

  • Shipping Method: All UK orders are sent via Royal Mail Tracked 48.
  • Dispatch Times: Orders placed before 11:59 PM (GMT) on weekdays are dispatched the next business day.
  • Delivery Estimate: 2-4 business days after dispatch.
  • Delays: If your order hasn’t arrived within 10 business days, please contact us at info@hellonuwa.com.

International Tracked Delivery: EU and USA

  • Shipping Method: All EU/ USA orders are sent via Royal Mail Tracked INTERNATIONAL. 
  • Dispatch Times: Orders placed before 11:59 PM (GMT) on weekdays are dispatched the next business day.
  • EU Delivery Estimate: 5-7 business days after dispatch.
  • US Delivery Estimate: 7-12 business days after dispatch.
  • Delays: If your order hasn’t arrived within 14 business days, please contact us at info@hellonuwa.com.

 

Rest of World Delivery

Delivery to other locations outside of the UK, EU and USA, can be arranged on a bespoke basis, by contacting info@hellonuwa.com.

Thank you for shopping with Nuwa.